Pets Best Pet Insurance Customer Service
Founded by veterinarian dr.
Pets best pet insurance customer service. I also have to list my pets diagnosis and date of every single time. Copyright 2005 2020 pets best insurance services llc 2323 s vista ave ste. The customer service reps are outstanding helpful professional and. I am not sure if it is a new management running the business but it is not as good as it used to be.
Pets best specifically states that their mission is to end economic euthanasia of pets. Pets best makes it easy to protect your four legged family members from unexpected veterinary expenses with comprehensive pet insurance plans for dogs and cats. Also it doesn t hurt. 100 boise id 83705 877 738 7237.
I ve been a pets best customer for 15 i ve been a pets best customer for 15 years possibly more. However other pet insurance companies allow members. I initially bought for my dog but soon after adopted a kitten. For about the last 2 years claims take a long time coverage is not the same and now we pay more.
Not 24 7 customer service. It now takes close to 2 months. Although the company boasts their unsurpassed customer service pets best members can only reach a representative during business hours. Pets best was the first pet insurance company to introduce fully electronic claim submittals tracking and reimbursements and are always working to make themselves more efficient for their customers.
Pets best was great in the beginning claims were processed quickly pricing was reasonable and customer service was great. They do an incredible job of making policies affordable providing top quality customer service and ensuring they are making the claim process as seamless as possible. Pets best states that it is to cover the increased veterinary costs that come with older pets. 7 00am 7 00pm mt saturdays.
I compared multiple pet insurance providers and found pets best to have the most options and comprehensive coverage. Learn more about pets best plan options read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. Is recommended by veterinarians across the u s. The company was founded in 2005 and carries an a grade with the bbb.
Not 24 7 customer service. Copyright 2005 2020 pets best insurance services llc 2323 s vista ave ste. 100 boise id 83705 877 738 7237. Adding her to the insurance was painless and affordable.
I don t know what s going on with them but up until a year ago you always received reimbursement within 2 weeks usually less. 10 00am 2 00pm mt rate increase. Insurance policies will increase as a pet gets older. I even received a small credit back on the insurance i paid for my dog.